Terms of Service
Last updated: [Insert Date]
These Terms of Service ("Terms") govern your access to and use of the websites, applications, APIs, and services provided by getplain.ai ("Plain," "we," "us," or "our") (collectively, the "Services").
By accessing or using the Services, you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
1. Scope of the Services
Plain provides software tools and infrastructure that enable teams to build, manage, and deploy production-ready components and services.
The Services may evolve over time. We reserve the right to modify, suspend, or discontinue any part of the Services in accordance with these Terms.
2. Account Registration and Access
To use certain features of the Services, you may be required to create an account.
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Ensuring that access to the Services is limited to authorized users
We reserve the right to suspend or terminate access if we reasonably believe that account security has been compromised or these Terms have been violated.
3. Acceptable Use
You agree not to misuse the Services. Prohibited activities include, but are not limited to:
- Attempting to gain unauthorized access to systems or data
- Circumventing security or access controls
- Interfering with the availability or integrity of the Services
- Using the Services to violate applicable laws or regulations
- Introducing malware or conducting abusive or excessive usage
We may monitor usage to enforce these restrictions and to protect the security and availability of the Services.
4. Customer Data and Responsibilities
You retain all rights to data, content, and materials you submit to the Services ("Customer Data").
You are responsible for:
- The accuracy and legality of Customer Data
- Ensuring you have appropriate rights to submit Customer Data
- Configuring the Services in a manner consistent with your compliance obligations
We process Customer Data solely to provide and secure the Services, in accordance with our Privacy Policy.
5. Security and Availability
We implement technical and organizational measures designed to protect the security, confidentiality, and availability of the Services, consistent with industry standards.
While we strive to maintain high availability, the Services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free operation.
Scheduled maintenance or emergency security actions may result in temporary service interruptions.
6. Confidentiality
Each party agrees to protect the other party’s confidential information and to use it only for purposes related to the Services.
Confidential information does not include information that:
- Is publicly available through no fault of the receiving party
- Was lawfully known prior to disclosure
- Is independently developed without use of the confidential information
Confidentiality obligations survive termination of these Terms.
7. Third-Party Services
The Services may integrate with or rely on third-party services.
We are not responsible for third-party services and disclaim liability arising from their availability, security, or functionality. Your use of third-party services is subject to their respective terms and policies.
8. Intellectual Property
All intellectual property rights in the Services, excluding Customer Data, are owned by Plain or its licensors.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to access and use the Services for your internal business purposes.
9. Fees and Payment (If Applicable)
Certain features of the Services may require payment. Fees, billing terms, and payment obligations will be disclosed prior to purchase.
Failure to pay applicable fees may result in suspension or termination of access to the Services.
10. Termination
You may terminate your account at any time in accordance with the Services’ functionality.
We may suspend or terminate access to the Services:
- For violation of these Terms
- To protect the security or integrity of the Services
- As required by law
Upon termination, your right to access the Services will cease.
11. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLAIN SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, PROFITS, OR BUSINESS INTERRUPTION.
OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO PLAIN IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
13. Indemnification
You agree to indemnify and hold harmless Plain from claims arising out of:
- Your use of the Services
- Your violation of these Terms
- Your Customer Data
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of [Insert Jurisdiction], without regard to conflict of laws principles.
15. Changes to These Terms
We may update these Terms from time to time. Changes will be effective upon posting, as indicated by the "Last updated" date. Continued use of the Services after changes constitutes acceptance of the updated Terms.
16. Contact Information
If you have questions about these Terms, please contact:
Email: legal@getplain.ai
Company: getplain.ai