Cookie Policy
Last updated: December 29, 2025
This Cookie Policy explains how getplain.ai ("Plain," "we," "us," or "our") uses cookies and similar technologies in connection with our websites, applications, and services (collectively, the "Services"). It also explains the controls we apply to cookies to support security, availability, and confidentiality commitments.
This Cookie Policy should be read together with our Privacy Policy.
1. What Are Cookies and Similar Technologies
Cookies are small text files stored on your device when you access the Services. We may also use similar technologies such as pixels, SDKs, local storage, and server-side identifiers. For clarity, all such technologies are referred to in this policy as "cookies."
Cookies may be:
- Session-based, expiring when your browser session ends
- Persistent, remaining for a defined period or until deleted
2. How and Why We Use Cookies
We use cookies strictly for purposes consistent with operating, securing, and improving the Services.
a. Strictly Necessary Cookies
These cookies are required for the secure operation of the Services and cannot be disabled. They support:
- User authentication and session integrity
- Access control to authenticated areas
- Infrastructure reliability and request routing
- Protection against security threats and abuse
These cookies do not collect information for advertising or profiling purposes.
b. Functional Cookies
Functional cookies support non-essential but user-requested functionality, including:
- Persisting user preferences (such as language or UI settings)
- Maintaining continuity across sessions where requested by the user
Functional cookies are used only to deliver expected product behavior.
c. Analytics and Performance Cookies
Analytics cookies are used to measure and improve system performance and usability. These cookies may collect:
- Aggregated usage metrics
- Page interaction and navigation patterns
- Application errors and latency indicators
Where feasible, analytics data is aggregated and de-identified. Analytics cookies are not used to identify individual users unless required for debugging, security, or operational reliability.
d. Security and Integrity Cookies
Certain cookies are used specifically to:
- Detect anomalous or malicious activity
- Enforce rate limits and abuse prevention
- Protect the confidentiality and integrity of user sessions
These controls support our security monitoring and incident response obligations.
e. Third-Party Cookies
We may use third-party service providers to support infrastructure, analytics, authentication, or monitoring. These providers may place cookies on our behalf solely to perform services for us.
Third-party providers are:
- Subject to contractual confidentiality and security obligations
- Access-limited to the minimum data required to perform their function
- Periodically reviewed as part of our vendor risk management program
We do not permit third-party cookies for advertising or cross-site behavioral tracking.
3. Legal Basis for Cookie Use
Where required by applicable law, we rely on:
- Consent for non-essential cookies (such as functional or analytics cookies)
- Legitimate interests for strictly necessary cookies required to operate, secure, and maintain the Services
Users may withdraw consent for non-essential cookies at any time.
4. Cookie Controls and User Choices
a. Cookie Preference Management
Where legally required, users may manage cookie preferences through our cookie consent interface, including:
- Accepting all cookies
- Rejecting non-essential cookies
- Modifying preferences at any time
b. Browser-Level Controls
Most browsers allow users to control cookie behavior, including blocking or deleting cookies. Disabling strictly necessary cookies may impair Service functionality or security.
c. Do Not Track Signals
At this time, the Services do not respond uniformly to browser "Do Not Track" signals due to the lack of an industry-standard interpretation.
5. Cookies and Data Protection Controls
Where cookies involve personal data:
- Data is processed in accordance with our Privacy Policy
- Access is restricted to authorized personnel on a need-to-know basis
- Data retention is limited to what is necessary for operational or legal purposes
- Appropriate technical and organizational safeguards are applied
Cookie-related data is included within the scope of our internal security controls, logging, and monitoring procedures.
6. International Data Transfers
As a global service, cookie-related data may be processed in jurisdictions outside of your country of residence, including the United States. Where required, we apply appropriate transfer safeguards consistent with applicable data protection laws.
7. Changes to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in legal requirements, security controls, or business practices. Updates will be reflected by revising the "Last updated" date above. Material changes may be communicated through the Services.
8. Contact Information
If you have questions regarding this Cookie Policy or our use of cookies, please contact:
Email: privacy@getplain.ai
Company: getplain.ai